Most problems with online buying are avoidable with a few checks.
- Check the seller. Prefer sellers with a long record and good recent ratings.
- Read the box contents. Cables, adapters and cases are often sold separately.
- Check the plug. Make sure it matches your phone or laptop.
- Look at the return window and the warranty, and who honours the warranty.
- Keep the invoice and the box until you are sure.
- Beware very low prices for memory cards and batteries; copies exist.
- Test on arrival. Film, record and charge the item the same day.
If something is wrong
Photograph the box and the item and use the shop's return process at once. Waiting often means you miss the return window.
For wider choices read what to buy first and second-hand gear.