Chat Link MakerWhatsApp messages for a grocery and kirana shop
First messages your customers can send you, ready to use in a click-to-chat link.
Neighbourhood shops get the same questions all day: is it open, do you deliver, can I order a list. A good first message already contains the answer to "what do you want?", so you can reply in one line.
Tap "Make a link" under a message to open the link maker with that text in the box, then add your number. Fill the blanks (____) with your own details first if you want the message to be exact.
Hello, I would like to order groceries for home delivery. Can you tell me what is available today?
Hi, is the shop open now? I want to pick up a few items.
Hello, do you deliver to my area? My pincode is ____.
Hi, please send me today's price list for fruits and vegetables.
Hello, I want to place my monthly order. Can I send the list here?
Hi, can you keep a packet of ____ for me? I will collect it this evening.
A tip for this kind of business
Put your shop timing on the shop board and in your WhatsApp Business profile so that fewer people ask.
Keep the first reply ready too. When a customer writes, answer with what you offer, a price or a time, and the next step. See also how pre-filled messages work and privacy and safety.
Questions people ask
Do customers have to send this exact message?
No. The message appears in their text box and they can change it before sending. It is only a helpful start.
Can I put my own words in?
Yes. Replace the blanks (____) and edit any line. Then use the link maker to turn it into a link or QR code.