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How WhatsApp Channels work

What a channel is, how it differs from a chat, what followers can and cannot do and what admins see, from WhatsApp's own help page.

WhatsApp's help page "About WhatsApp Channels" describes channels as a way to get information and updates directly in WhatsApp by following the channels of people and organisations that interest you. Updates can be text, links, photos and videos.

A one-way broadcast

The page says channel updates appear in a separate Updates tab, away from personal chats and calls, and that updates are a one-way broadcast rather than a conversation. Followers cannot reply directly to updates or message the admins. They can show interest by voting on polls and adding emoji reactions.

What followers control

What admins can see

The page says that channel admins can see a follower's profile name and, depending on that person's privacy settings, might see the profile photo next to reactions or poll votes. Admins cannot see more than that on the page we read, but read WhatsApp's page on safety and privacy for admins before you start.

What this means for ideas

A channel is a notice board with a voice. Post things worth reading in a minute. Ask a question through a poll when you want an answer, since followers cannot reply. Read channel, group or status to choose the right tool.

Channel facts on this page were read on 14 November 2026 on WhatsApp's help pages About WhatsApp Channels and How to create a WhatsApp Channel. WhatsApp changes the app often, so check the app for your own options.

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