WhatsApp messages for a mobile and electronics repair
First messages your customers can send you, ready to use in a click-to-chat link.
Repair customers start with a problem, and the first message should describe it. Two lines from them are worth ten minutes on the phone.
Tap "Make a link" under a message to open the link maker with that text in the box, then add your number. Fill the blanks (____) with your own details first if you want the message to be exact.
Hello, my phone screen is cracked. Model: ____. What is the repair charge?
Hi, my laptop is slow and heats up. Can you check it?
Hello, my TV does not switch on. Do you do home visits?
Hi, how long will it take to replace a phone battery?
Hello, my washing machine is making a noise. Can you send someone?
Hi, is my device ready for pick-up? Name: ____.
A tip for this kind of business
Ask customers to name the model and the problem in the first message, and to send a photo if something is broken.
Keep the first reply ready too. When a customer writes, answer with what you offer, a price or a time, and the next step. See also how pre-filled messages work and privacy and safety.
Questions people ask
Do customers have to send this exact message?
No. The message appears in their text box and they can change it before sending. It is only a helpful start.
Can I put my own words in?
Yes. Replace the blanks (____) and edit any line. Then use the link maker to turn it into a link or QR code.