WA TemplatesMany small businesses lose money because they are shy to ask. Others spoil good customers by asking harshly. A calm routine avoids both.
A routine in four stages
- On the due date or one day before: a friendly note with the bill number and amount.
- A few days after: a polite reminder, asking when payment will come.
- About a week after: a firmer message with a date to pay by.
- After that: a final reminder in writing, and a phone call if the amount is large. Then decide, in line with your agreement, what to do next.
The payment reminder templates give wording for each stage.
Include these details
- The bill number and date.
- The amount, in numbers.
- How to pay (UPI ID, account, cash at the shop).
- A way to say "already paid".
What never to do
- Do not threaten, shout or shame.
- Do not message the person's family, boss or neighbours about the debt.
- Do not send many messages in a day. One clear message is enough.
- Do not post about the debt in groups or on social media.
Keep a record
Keep the bill, the messages and the date of each reminder. If you need a lawyer or consumer authority later, this record is the proof. We cannot give legal advice, and rules on recovering money differ by case, so check the agreement and the law that applies to you.
Questions people ask
How often should I remind?
Once at each stage, spaced a few days apart. Repeated daily messages feel like harassment and can make the person stop answering.