WA TemplatesAsking for feedback and reviews
Ask politely for a review, a photo or a word of feedback.
Happy customers rarely write a review unless you ask. A short, polite request a day or two after delivery works best. Give them a way to reply, and never ask for a good review, only for an honest one.
Never offer money or gifts in exchange for a positive review. Apps and laws often forbid it.
Hello ____, we hope you are enjoying your ____. If you have a minute, we would love an honest review: ____. Thank you.
Hi ____, how was your experience with us? Your feedback helps us improve.
Hello ____, may we share the photo of your order on our page? We will tag you only if you say yes.
Hi ____, thank you for your order. If something was not right, please reply here so that we can fix it.
Hello ____, we would like to know what you liked and what we can do better. Two lines are enough. Thank you.
Hi ____, your honest review helps other customers. Here is the link: ____. Thank you for your time.
Hello ____, you ordered ____ a month ago. How is it working? We would love to hear.
Hi ____, thank you for the lovely feedback. We are very glad you liked it.
Using these messages
Tap Copy and paste the message into WhatsApp, or tap "Send on WhatsApp" to open WhatsApp with the message ready. Fill every blank (____) with your own detail before you press send. Change a word or two so that it sounds like you. The guide to short business messages explains the pattern behind them.
Questions people ask
What do the blanks (____) mean?
They show where to type your own detail, such as a name, a date or an amount. Fill every blank before you send.
Can I send the same message to many people?
We advise against bulk sending to people who did not ask. See bulk messages and consent.