WA TemplatesFollow-up messages after an enquiry
Nudge a customer without pressure.
Most customers who ask a price do not reply again, not because they said no but because they got busy. A friendly follow-up one or two days later brings many of them back. The key is to be useful, not pushy.
Follow up once or twice and stop. A third message usually annoys.
Hello ____, I wanted to check if you had any questions about the quote I sent for ____. Happy to help.
Hi ____, just following up on your enquiry about ____. Is it still something you are looking for?
Hello ____, thank you for visiting us yesterday. Here are the details you asked for: ____. Please tell me if you need anything else.
Hi ____, the offer on ____ ends on ____. I am happy to keep the item for you until then.
Hello ____, I have not heard back and I do not want to disturb you. If you would like to go ahead, just reply "yes". Otherwise, thank you for your time.
Hi ____, a customer asked about the same item, so I wanted to let you know it may not stay in stock for long.
Hello ____, I have updated the quote with the changes you asked for. It is now Rs ____. Please have a look.
Hi ____, thank you for considering us. If you decide later, you can message me here anytime.
Using these messages
Tap Copy and paste the message into WhatsApp, or tap "Send on WhatsApp" to open WhatsApp with the message ready. Fill every blank (____) with your own detail before you press send. Change a word or two so that it sounds like you. The guide to short business messages explains the pattern behind them.
Questions people ask
What do the blanks (____) mean?
They show where to type your own detail, such as a name, a date or an amount. Fill every blank before you send.
Can I send the same message to many people?
We advise against bulk sending to people who did not ask. See bulk messages and consent.