WA TemplatesHinglish messages for customers
Casual Roman-Hindi messages for shops and services.
Many customers are more comfortable in Hinglish than in formal English. These messages are polite and clear, in the way people speak at a shop counter.
Match the customer's language. If they write in English, reply in English.
Namaste ____ ji, aapka order ____ confirm ho gaya hai. Total Rs ____ hai. Dhanyavaad.
Hello ____ ji, ek chhota sa reminder: bill no. ____ ka Rs ____ baaki hai. Kripya jaldi bhej dein.
____ ji, aapka saman aaj dispatch ho gaya hai. Tracking number ____ hai. Kal tak pahunch jayega.
Namaste ____ ji, kya aapko quote theek laga? Koi sawal ho toh bataiye.
____ ji, aapka appointment ____ ko ____ baje hai. Kripya confirm kar dein.
Hello ____ ji, aapko Diwali ki bahut bahut shubhkamnayein. Hamare saath rehne ke liye shukriya.
____ ji, maaf kijiye, aapke order mein deri ho gayi. Ab ____ tak bhej denge.
Namaste ____ ji, aapne jo item pucha tha woh available hai. Rate Rs ____ hai. Rakh doon?
Using these messages
Tap Copy and paste the message into WhatsApp, or tap "Send on WhatsApp" to open WhatsApp with the message ready. Fill every blank (____) with your own detail before you press send. Change a word or two so that it sounds like you. The guide to short business messages explains the pattern behind them.
Questions people ask
What do the blanks (____) mean?
They show where to type your own detail, such as a name, a date or an amount. Fill every blank before you send.
Can I send the same message to many people?
We advise against bulk sending to people who did not ask. See bulk messages and consent.