Shop and catalogue messages
Share prices, stock and offers clearly.
Product messages should show the product, the price and the next step. A photo and one line is enough. Avoid long paragraphs about the shop. Always keep prices up to date.
Put the price and the date of the offer in the message. People screenshot messages.
Hello ____, here is our catalogue for ____. Please tell me which items you like, and I will share the prices.
Hi ____, the ____ you asked about is available at Rs ____. Shall I keep it for you?
Hello ____, new stock has arrived: ____. Photos are attached.
Hi ____, we have a special offer on ____ till ____. The price is Rs ____ instead of Rs ____.
Hello ____, delivery charges are Rs ____ for your area. Free delivery above Rs ____.
Hi ____, we accept UPI, cash and bank transfer. Our UPI ID is ____.
Hello ____, the item is out of stock now. We expect it back by ____. Shall I tell you when it arrives?
Hi ____, the shop timings are ____ to ____, ____ to ____. We are closed on ____.
Using these messages
Tap Copy and paste the message into WhatsApp, or tap "Send on WhatsApp" to open WhatsApp with the message ready. Fill every blank (____) with your own detail before you press send. Change a word or two so that it sounds like you. The guide to short business messages explains the pattern behind them.
Questions people ask
What do the blanks (____) mean?
They show where to type your own detail, such as a name, a date or an amount. Fill every blank before you send.
Can I send the same message to many people?
We advise against bulk sending to people who did not ask. See bulk messages and consent.