WhatsApp BusinessQuick replies for a home kitchen and restaurant
Ready messages with shortcut names, to save in the WhatsApp Business app.
Food customers need the menu, the timings and a clear order summary. Mistakes in orders are costly, so repeat the order back before you cook.
State your allergy note once in a quick reply and send it with every first order.
/menu
Today's menu: ____. Prices: ____. Orders close at ____ for same-day delivery.
/hours
We take orders from ____ to ____. We are closed on ____.
/area
We deliver to ____. Delivery charge is Rs ____ (free above Rs ____).
/confirm
Your order: ____. Total Rs ____. Delivery by ____. Please reply "yes" to confirm.
/allergy
If you or anyone eating has an allergy, please tell us before we cook. Some dishes contain ____.
/ready
Your order is ready and the rider will reach you in about ____ minutes.
/late
Sorry, your order is running late because ____. It should reach you by ____.
/plan
Our monthly tiffin plan: ____ meals a day, Rs ____ a month. Please tell us your area and the days you need.
Using these replies
Tap Copy, then in the WhatsApp Business app open Tools, Quick replies, add a reply, paste the text and type the shortcut shown, for example /hours. In a chat, typing / lists your replies. Fill every blank first, and edit the words so that they sound like you. Read how quick replies work and an order workflow.
Questions people ask
How do I save these in WhatsApp Business?
In the app open Tools, then Quick replies, add a new one, paste the message and type the shortcut shown. See the quick replies guide. The app allows 50 stored replies, so keep your best ones.
What do the blanks (____) mean?
They show where to put your own detail: a price, a time, an address. Fill them before you save so you do not have to edit each time.