WhatsApp BusinessQuick replies for a mobile and electronics repair
Ready messages with shortcut names, to save in the WhatsApp Business app.
Repair customers worry about cost, time and data. Clear replies about estimate, time and data safety make them trust you with the device.
Say plainly that you cannot promise data safety unless the customer has a backup. It avoids disputes.
/estimate
To give an estimate we need the model, the problem and a photo. Please send these and we will reply with a price.
/visit
Our visit charge is Rs ____, adjusted against the repair if you go ahead. We can come on ____ between ____ and ____.
/backup
Please back up your data before you bring the device. We take care, but we cannot promise data safety in a repair.
/time
The repair will take about ____ days. We will message you when it is ready.
/ready
Your device is ready. The charge is Rs ____. You can collect it before ____.
/part
The part we need is not in stock. It should arrive by ____. Shall we go ahead?
/warranty
The repair has a warranty of ____ days for the part we replaced. Please keep this message as a record.
/hours
We are open ____ to ____, closed on ____.
Using these replies
Tap Copy, then in the WhatsApp Business app open Tools, Quick replies, add a reply, paste the text and type the shortcut shown, for example /hours. In a chat, typing / lists your replies. Fill every blank first, and edit the words so that they sound like you. Read how quick replies work and an order workflow.
Questions people ask
How do I save these in WhatsApp Business?
In the app open Tools, then Quick replies, add a new one, paste the message and type the shortcut shown. See the quick replies guide. The app allows 50 stored replies, so keep your best ones.
What do the blanks (____) mean?
They show where to put your own detail: a price, a time, an address. Fill them before you save so you do not have to edit each time.